Go To Checklists

Lakota's Daily
Checklist System





Our daily checklists are going to become a powerful tool for consistent improvements and consistency in the way we do things here at Lakota. These checklists will be in flux for a while until we get to the place where only occasional adjustments and updates will be needed.

These checklists are designed to make sure that each shift is performing their duties consistently and not leaving them for the next shift. I believe you veterans will agree that opening Lakota isn't that much fun when the closing shift was in a big hurry to drink beer the night before. All shifts are negatively impacted when the previous shift forgets (or dodges) their responsibility.

We are open to any suggestions on how to make this checklist system fair and equitable for everyone. We rely on the expertise of our veterans to help us implement a checklist strategy which may be uncomfortable at first but will make everyone's lives better in the long run. Please be patient with this process.

Here is the form for giving us your input:
(It will open in its own window...)



Staff Communication Form


How The System Works




Our daily checklists will be hanging on a clipboard. When you walk in the door in the morning you will go straight to the clipboard. The previous nights checklist will be on top. You will pull a fresh morning checklist and put it on top. Fill in your name and the date.

As an example, for the morning shift, the first thing on the list is to get some coffee brewing.

Number two will be to take the previous nights checklist and quickly walk through the store to check their work. There will be an easy grading system for you to use on the back of each form. When you are done, you will sign off on that sheet so that the GM will know who checked the work.

Then you will place the checklist in plain sight on the office desk. If the closing was poorly done, the closing people will get a phone call and/or an email and a reminder or a warning about how important the checklist procedure is.

Then, as you complete your own checklist through the course of the day, the next shift will be repeating a similar procedure.

I think you will all be shocked by how much everyone will benefit by the consistent use of this checklist system. The only drawback for the opener is you may need to come in a few minutes earlier.

To review our daily checklists, follow the link below!




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